Spiritual Climate of Business Organizations and Its Impact on Customers’ Experience
This study examines the notion of ‹spirituality’ as a dimension of human self, and its relevance and role in management. Major thesis of this research is that spirituality of employees is reflected in work climate. This may in turn affect the employees’ service to the customers. In the first part of...
| VerfasserInnen: | ; ; |
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| Medienart: | Elektronisch Aufsatz |
| Sprache: | Englisch |
| Verfügbarkeit prüfen: | HBZ Gateway |
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| Fernleihe: | Fernleihe für die Fachinformationsdienste |
| Veröffentlicht: |
Springer Science + Business Media B. V
2009
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| In: |
Journal of business ethics
Jahr: 2009, Band: 88, Heft: 2, Seiten: 313-332 |
| weitere Schlagwörter: | B
customers’ service experience
B spiritual climate |
| Online Zugang: |
Volltext (JSTOR) Volltext (lizenzpflichtig) |
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