The Antecedents of Customer Satisfaction and Customer - Company Identification in Enhancing Halal Restaurant Loyalty: Halal Company Identity Perspective
This study elucidates Halal company identity to predict both customer satisfaction and customer-company identification and the resultant impact on Halal restaurant loyalty. The data analysis used CFA and SEM with a total sample of 347 Halal favourite restaurant customers in Indonesia. The...
Autres titres: | "Islamic Tourism" |
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Auteurs: | ; |
Type de support: | Électronique Article |
Langue: | Anglais |
Vérifier la disponibilité: | HBZ Gateway |
Journals Online & Print: | |
Fernleihe: | Fernleihe für die Fachinformationsdienste |
Publié: |
Dublin Institute of Technology
2021
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Dans: |
The international journal of religious tourism and pilgrimage
Année: 2021, Volume: 9, Numéro: 1, Pages: 83-95 |
Sujets / Chaînes de mots-clés standardisés: | B
Indonesia
/ Restaurants
/ Halal
/ Consumer satisfaction
/ Identification
|
RelBib Classification: | AD Sociologie des religions AG Vie religieuse BJ Islam KBM Asie |
Sujets non-standardisés: | B
halal restaurant loyalty
B Customer satisfaction B halal company identity B customer-company identification |
Accès en ligne: |
Volltext (lizenzpflichtig) Volltext (lizenzpflichtig) |