The Antecedents of Customer Satisfaction and Customer - Company Identification in Enhancing Halal Restaurant Loyalty: Halal Company Identity Perspective
This study elucidates Halal company identity to predict both customer satisfaction and customer-company identification and the resultant impact on Halal restaurant loyalty. The data analysis used CFA and SEM with a total sample of 347 Halal favourite restaurant customers in Indonesia. The...
| Subtitles: | "Islamic Tourism" |
|---|---|
| Authors: | ; |
| Format: | Electronic Article |
| Language: | English |
| Check availability: | HBZ Gateway |
| Journals Online & Print: | Drawer...
|
| Fernleihe: | Fernleihe für die Fachinformationsdienste |
| Published: |
Dublin Institute of Technology
2021
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| In: |
The international journal of religious tourism and pilgrimage
Year: 2021, Volume: 9, Issue: 1, Pages: 83-95 |
| Standardized Subjects / Keyword chains: | B
Indonesia
/ Restaurants
/ Halal
/ Consumer satisfaction
/ Identification
|
| RelBib Classification: | AD Sociology of religion; religious policy AG Religious life; material religion BJ Islam KBM Asia |
| Further subjects: | B
halal restaurant loyalty
B Customer satisfaction B halal company identity B customer-company identification |
| Online Access: |
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