APA (7th ed.) Citation

Francis, R. G., & Stone, R. C. (1956). Service and procedure in bureaucracy: A case study. University of Minnesota Press.

Chicago Style (17th ed.) Citation

Francis, Roy G., and Robert Clarence Stone. Service and Procedure in Bureaucracy: A Case Study. Minneapolis, Minn: University of Minnesota Press, 1956.

MLA (8th ed.) Citation

Francis, Roy G., and Robert Clarence Stone. Service and Procedure in Bureaucracy: A Case Study. University of Minnesota Press, 1956.