Lessons Learnt from the Westgate Shopping Mall Terrorist Attack in Nairobi, Kenya: Involving the Meetings, Incentives, Conferences and Exhibitions Sector in Crisis Communications
The terrorist attacks in Nairobi Kenya have been widely disseminated by the world media, thus, affecting the long-term interests of stakeholders. The tourism industry is made up of a vast number of these stakeholders, with the operating sector alone including the accommodation, tourism services, tra...
Authors: | ; ; |
---|---|
Format: | Electronic Article |
Language: | English |
Check availability: | HBZ Gateway |
Journals Online & Print: | |
Fernleihe: | Fernleihe für die Fachinformationsdienste |
Published: |
Dublin Institute of Technology
[2014]
|
In: |
The international journal of religious tourism and pilgrimage
Year: 2014, Volume: 2, Issue: 1, Pages: 27-37 |
Further subjects: | B
Tourism
B Message B Terrorism B communication lessons B Kenya |
Online Access: |
Volltext (doi) Volltext (kostenfrei) |
MARC
LEADER | 00000caa a22000002 4500 | ||
---|---|---|---|
001 | 1696082552 | ||
003 | DE-627 | ||
005 | 20200427155225.0 | ||
007 | cr uuu---uuuuu | ||
008 | 200424s2014 xx |||||o 00| ||eng c | ||
024 | 7 | |a 10.21427/D7872V |2 doi | |
035 | |a (DE-627)1696082552 | ||
035 | |a (DE-599)KXP1696082552 | ||
040 | |a DE-627 |b ger |c DE-627 |e rda | ||
041 | |a eng | ||
084 | |a 0 |2 ssgn | ||
100 | 1 | |a Schroeder, Ashley |e VerfasserIn |4 aut | |
245 | 1 | 0 | |a Lessons Learnt from the Westgate Shopping Mall Terrorist Attack in Nairobi, Kenya |b Involving the Meetings, Incentives, Conferences and Exhibitions Sector in Crisis Communications |
264 | 1 | |c [2014] | |
336 | |a Text |b txt |2 rdacontent | ||
337 | |a Computermedien |b c |2 rdamedia | ||
338 | |a Online-Ressource |b cr |2 rdacarrier | ||
520 | |a The terrorist attacks in Nairobi Kenya have been widely disseminated by the world media, thus, affecting the long-term interests of stakeholders. The tourism industry is made up of a vast number of these stakeholders, with the operating sector alone including the accommodation, tourism services, transportation, entertainment, food services, adventure and outdoor recreation, attractions, meetings, incentive, conventions, and exhibitions (MICE), and travel trade sectors. Within each operating sector, there is also a variety of different stakeholders in various segments and organisations. The purpose of this manuscript is to examine tourism crisis communications surrounding the Westgate Shopping Mall attacks in Kenya. The main research question which guided this study was: did tourism communications surrounding the Westgate Shopping Mall attacks follow best practices for tourism crisis communications? Accordingly, this paper used participant observation to highlight communications surrounding the attacks from the perspective of a conference planner and a conference attendee. | ||
601 | |a Terrorist | ||
601 | |a communicare | ||
601 | |a Nairobi | ||
650 | 4 | |a Kenya | |
650 | 4 | |a communication lessons | |
650 | 4 | |a Message | |
650 | 4 | |a Terrorism | |
650 | 4 | |a Tourism | |
700 | 1 | |e VerfasserIn |0 (DE-588)1038382033 |0 (DE-627)757220487 |0 (DE-576)392372509 |4 aut |a Bricker, Kelly S. | |
700 | 1 | |a Pennington-Gray, Lori |e VerfasserIn |4 aut | |
773 | 0 | 8 | |i Enthalten in |t The international journal of religious tourism and pilgrimage |d Dublin : Dublin Institute of Technology, 2013 |g 2(2014), 1, Seite 27-37 |h Online-Ressource |w (DE-627)819493686 |w (DE-600)2812605-1 |w (DE-576)427161738 |x 2009-7379 |7 nnns |
773 | 1 | 8 | |g volume:2 |g year:2014 |g number:1 |g pages:27-37 |
856 | 4 | 0 | |u https://arrow.tudublin.ie/ijrtp/vol2/iss1/6 |x Verlag |z kostenfrei |3 Volltext |
856 | |u https://doi.org/10.21427/D7872V |x doi |3 Volltext | ||
936 | u | w | |d 2 |j 2014 |e 1 |h 27-37 |
951 | |a AR | ||
ELC | |a 1 | ||
LOK | |0 000 xxxxxcx a22 zn 4500 | ||
LOK | |0 001 3633382798 | ||
LOK | |0 003 DE-627 | ||
LOK | |0 004 1696082552 | ||
LOK | |0 005 20200424171911 | ||
LOK | |0 008 200424||||||||||||||||ger||||||| | ||
LOK | |0 040 |a DE-Tue135 |c DE-627 |d DE-Tue135 | ||
LOK | |0 092 |o n | ||
LOK | |0 852 |a DE-Tue135 | ||
LOK | |0 852 1 |9 00 | ||
LOK | |0 935 |a ixzs |a ixzo |a rwrk | ||
OAS | |a 1 | ||
ORI | |a SA-MARC-ixtheoa001.raw | ||
REL | |a 1 | ||
STA | 0 | 0 | |a Kenya |
STB | 0 | 0 | |a Kenya |
STC | 0 | 0 | |a Kenya |
STD | 0 | 0 | |a Kenya |
STG | 0 | 0 | |a Kenya |
STH | 0 | 0 | |a Кенья (народ) |
STI | 0 | 0 | |a Κένυα (εθνοτική ομάδα) |
SUB | |a REL |